Cancellation Policy

 

Herbal/Naturopath Consultation

Cancellations made up to 24 hours prior to consultation  will be liable for a 25% cancellation fee. Unfortunately refunds cannot be issued for cancellations made less than 4 hours prior to consultation.


Unfortunately Oak Tree Herbal Clinic cannot be held responsible for unforeseen circumstances (such as weather or transport problems) that lead to the participant being unable to attend any consultations

Terms and Conditions

Oak Tree Herbal Clinic is an educational company created by Western Herbalist and Naturopath Leesa Caldwell.  The Tea blends are formulated by Oak Tree Herbal Clinic with herbs traditionally used for different ailments, however, it is always recommended to see your primary health care practitioner if you have a secific conditions you are treating.  If you want to see a Herbalist/Naturopath please make an appointment to see Leesa.  Information provided on this site is not to be seen as medical advice, rather informational purposes only.  Oak Tree Herbal Clinic is not responsible for you health.

Where possible Australian certified Organic herbs are sourced and used in our herbal tea blends, unfortunately, not all herbs are Certified Organic due to availability.  We will attempt to grow as many of our herbs needed on our 5 Acre property at Gabbadah, but because of conditions, some herbs are not able to be grown in our harsh climate.

Product Disclaimer

Whilst every attempt is made to obtain the best quality of ingredients for our products, depending on availability there may be some variations.  We cannot promise every tea will be the same and some blends may vary due to what is available and what is in season at the time of sale.  Our best care is taken to ensure consistency. 

We aim to support the body with therapeutic blends, and sometimes certain blends might not taste as good as you would like.  We recommend adding a bit more water to make the tea weaker or add some honey/Syrup to give your tea a sweeter taste.  No refund or exchange will be given based on dislike of the blends.

If you purchase any of our Tinctures, once payment has been received you will receive an email from our Herbalist/Naturopath to see if the product is suitable for you.  If not, another Tincture will be suggested.

Disclaimer

At Oak Tree Herbal Clinic we do not diagnose disease or illness.  The information provided on this site is not meant to substitute for any medical advice or diagnosis provided by your medical physician or any other medical professional.  Do not use this information to diagnose, treat or cure any illness or health condition.  We offer programs to assist in your health journey, after you have had advice from your doctor or specialist.  We make no healing claims about any of the products offered on this website, only traditional uses that have been used for centuries.  If you suspect that you have a medical problem, contact your physician or healthcare provider, or make an appointment to see our Herbalist/Naturopath.

Oak Tree Herbal Clinic assumes no liability for any injury or adverse effects caused by misuse and/or use of the information or products on the website. If you have any reaction or medical complaints we recommend cease drinking and seek medical advice.